Microsoft Dynamics 365 Customer Engagement (CRM)
Dynamics 365 CRM projects provides a unified platform that integrates various CRM functionalities such as sales, marketing, and customer service and CE integrates seamlessly with other Microsoft products and services such as Office 365, Power Platform, Azure, and LinkedIn Sales Navigator
Capabilities that benefit your company
Monitor each opportunity through the sales funnel for better sales
Use sales monitoring to get real-time performance data
Plan your next step with insight generation
Optimise workflows with automation. Grow with agility and gain a competitive advantage
Track customer interactions for greater impact
Connect across multiple platforms for superior customer engagement
Industries We Specialize in
Our Dynamics 365 CRM services are tailored to meet the unique needs of various industries. We have successfully implemented solutions in
Real Estate Sector
IT & Government Agencies
Health Care Sector
Business Education Sector
Looking to get started with Microsoft Dynamics 365 Customer Engagement (CRM)?
Implementation Projects Portfolio
Business Education Sector
Business Education Sector
Empower the business education sector with agile application development, leveraging out-of-the-box configurations and custom workflows to meet industry-specific needs. We implement ribbon workbench customizations, along with Web API-based integrations for seamless connectivity.
Key Services:
- Agile application development
- Implemented out of box configurations.
- Ribbon work bench
- Custom workflows
- Web API-based integrations
- CI/CD pipeline for seamless deployment
Real Estate Sector
Real Estate Sector
Drive efficiency in the real estate sector with solutions that provide a 360-degree customer view and streamline the sales process through automation. Improve cash flow by invoicing customers quickly and effectively manage leads and opportunities, converting prospects into full-time customers.
Key Services:
- 360-degree customer view
- Streamlined sales process with automation
- Improve cash flow by invoicing customers quickly
- Lead and opportunity management
- Converting prospects to full-time customers
- Project adjustments based on key insights
Health Care Sector
Health Care Sector
Enhance health care operations with robust account and contact management solutions powered by Dynamics CRM. Our services include custom workflows, mobile app integration, and seamless CRM integrations on Azure, ensuring secure and scalable operations.
Key Services:
- Account and contact management
- Dynamics CRM mobile app
- Integrations Over CRM on AZURE
- Inventory management
- Catering to industries – Call center, Consulting
- Service automation
- Reports and Dashboards
IT & Government Agencies
IT & Government Agencies
Streamline operations for IT and government agencies with large-scale data migrations and Azure PAAS-based services, including Azure Functions, WebJobs, and Logic Apps. Our solutions include customized Woodford Resco apps for field service, CRM Solution Packager, and a unified sales dashboard to manage your pipeline effectively.
Key Services:
- Large data migrations
- Azure PAAS-based services (Azure Functions, WebJobs, Logic Apps)
- Customized Woodford Resco apps for field service
- CRM Solution Packager
- Manage your pipeline with a unified sales dashboard.
- Estimate and track projects to budget.
- Work order, resource, assets, and inventory management
- Sales forecasting
- Confirm, update and send a product or project quotation to prospect customer via automation and CRM
